{"id":2810,"date":"2025-04-03T06:48:24","date_gmt":"2025-04-03T06:48:24","guid":{"rendered":"https:\/\/buenavidanursing.com\/about-demo\/"},"modified":"2026-04-30T07:11:16","modified_gmt":"2026-04-30T07:11:16","slug":"about","status":"publish","type":"page","link":"https:\/\/buenavidanursing.com\/es\/about\/","title":{"rendered":"Acerca de"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Header With Background Image&#8221; module_id=&#8221;bc-1796&#8243; _builder_version=&#8221;4.19.5&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;170deg&#8221; background_color_gradient_stops=&#8221;rgba(255,255,255,0.94) 1%|rgba(255,255,255,0.77) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(255,255,255,0.94)&#8221; background_color_gradient_start_position=&#8221;1%&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0.77)&#8221; background_image=&#8221;https:\/\/memtemplate.creativesolutionsinhealthcare.com\/wp-content\/uploads\/sites\/117\/2023\/05\/About-Us.jpg&#8221; background_position=&#8221;top_center&#8221; background_vertical_offset=&#8221;26%&#8221; custom_padding=&#8221;101px||109px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;50px||50px||true|false&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;27px||27px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#666666&#8243; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|800|||||||&#8221; header_text_color=&#8221;#576f8a&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.3em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;|100px||&#8221; custom_margin_phone=&#8221;|30px||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height_tablet=&#8221;&#8221; header_line_height_phone=&#8221;&#8221; header_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>About Us <\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#contact&#8221; button_text=&#8221;Connect With Us&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#576f8a&#8221; button_border_color=&#8221;#576f8a&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#576f8a&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header Section&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#49688b&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;55px&#8221; custom_margin=&#8221;||1%||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Who We Are<\/h1>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#Connect-With-Us&#8221; button_text=&#8221;Connect With Us&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_bg_color=&#8221;#FFFFFF&#8221; button_border_color=&#8221;#FFFFFF&#8221; button_font=&#8221;|600|||||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Meet Our Team&#8221; module_id=&#8221;broadcast-1795&#8243; _builder_version=&#8221;4.19.5&#8243; background_color=&#8221;#f3f3f3&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;11px||0px||false|false&#8221; border_color_all=&#8221;#dee3e8&#8243; border_width_top=&#8221;1px&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1550px&#8221; custom_margin=&#8221;-10px|auto||auto||&#8221; custom_padding=&#8221;36px||32px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||9%|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#49688b&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#49688b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"font_2 wixui-rich-text__text\" style=\"text-align: left;\"><em><span class=\"wixui-rich-text__text\"><span class=\"color_43 wixui-rich-text__text\">Administrator: <\/span><\/span><\/em><span class=\"wixui-rich-text__text\"><span class=\"color_43 wixui-rich-text__text\"><em>Sylvia Casas<br \/><\/em><\/span><\/span><a class=\"wixui-rich-text__text\" style=\"font-size: 20px; padding-left: 20px; color: #000;\" href=\"mailto:Admin_BuenaVidaOdessa@csnhc.com\" data-auto-recognition=\"true\">Admin_BuenaVidaOdessa@csnhc.com<\/a><span style=\"color: #000; font-size: 20px; font-weight: 100;\">\u00a0 432-661-9928<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#49688b&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#49688b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"comp-m8nk7w3j\" class=\"HcOXKn c9GqVL QxJLC3 lq2cno YQcXTT comp-m8nk7w3j wixui-rich-text\" data-testid=\"richTextElement\">\n<h1 class=\"font_2 wixui-rich-text__text\" style=\"text-align: left;\"><span class=\"wixui-rich-text__text\"><span class=\"color_43 wixui-rich-text__text\"><em>Director of Nursing:\u00a0 Esmeralda Luevanos<\/em><br \/><\/span><\/span><a class=\"wixui-rich-text__text\" style=\"font-size: 20px; padding-left: 20px; color: #000;\" href=\"mailto:DON_BuenaVidaOdessa@csnhc.com\" data-auto-recognition=\"true\">DON_BuenaVidaOdessa@csnhc.com<\/a><span style=\"color: #000; font-size: 20px;\">\u00a0<\/span><\/h1>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#49688b&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#49688b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"comp-m8nk7xyk\" class=\"HcOXKn c9GqVL QxJLC3 lq2cno YQcXTT comp-m8nk7xyk wixui-rich-text\" data-testid=\"richTextElement\">\n<h1 class=\"font_2 wixui-rich-text__text\" style=\"text-align: left;\"><span class=\"wixui-rich-text__text\"><span class=\"color_43 wixui-rich-text__text\"><em>Admissions:\u00a0 Andrea Baca<\/em><br \/><\/span><\/span><a class=\"wixui-rich-text__text\" style=\"font-size: 20px; padding-left: 20px; color: #000;\" href=\"mailto:Marketing_BuenaVidaOdessa@csnhc.com\" data-auto-recognition=\"true\">Marketing_BuenaVidaOdessa@csnhc.com<\/a><span style=\"color: #000; font-size: 20px;\">\u00a0<\/span><\/h1>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Meet our Team&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h1&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#49688b&#8221; header_font_size=&#8221;45px&#8221; body_text_color=&#8221;#000000&#8243; body_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;|||-3px||&#8221; custom_padding=&#8221;18px|2px||2px|false|true&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: left;\"><span class=\"wixui-rich-text__text\">Our team of caregivers is dedicated, friendly, and deeply committed to providing compassionate, high-quality care for our residents. We aim to create a warm, welcoming environment that feels like home. From assistance with daily activities to specialized care, we prioritize the comfort, dignity, and well-being of each resident. Our goal is to ensure that your loved one receives the support they need while enjoying a fulfilling and enriching lifestyle.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: left;\"><span class=\"wixui-rich-text__text\">Facility Phone:\u00a0432-362-2583<\/span><\/h3>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; specialty=&#8221;on&#8221; custom_css_main_1=&#8221;width: 33% !important;||padding-left: 9%;||margin-top: auto;||margin-bottom: auto;&#8221; custom_css_main_2=&#8221;width: 61.5% !important;&#8221; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Core Pilers&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; inner_width=&#8221;100%&#8221; inner_max_width=&#8221;100%&#8221; inner_module_alignment=&#8221;center&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#49688b&#8221; header_font_size=&#8221;60px&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><strong>Our Core<br \/>Pillars<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"wixui-rich-text__text\">We were founded with a strong belief in the guiding principle of \u201cdo unto others as you would have them do unto you.\u201d To this day, those are words we live by. It is a credo that informs every decision. Our staff and leadership are dedicated to putting people first. We treat all of our residents with the respect, dignity, and compassion they deserve.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d0e5ef&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; custom_css_main_element=&#8221;margin-left: 12%;||margin-right: 0.48% !important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_pillers_compensate_clinicle_care.avif&#8221; title_text=&#8221;core_pillers_compensate_clinicle_care&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;#49688b&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; custom_css_main_element=&#8221;top: -105px;||width: 86%;||margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong><span class=\"wixui-rich-text__text\">Compassionate<br \/><\/span><\/strong><strong><span class=\"wixui-rich-text__text\"> Clinical Care<\/span><\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; 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custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;#49688b&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; custom_css_main_element=&#8221;top: -105px;||width: 86%;||margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"comp-m8f1rcq2__item3\" class=\"HcOXKn c9GqVL QxJLC3 lq2cno YQcXTT comp-m8f1rcq2 wixui-rich-text\" data-testid=\"richTextElement\">\n<h2 class=\"font_7 wixui-rich-text__text\" style=\"text-align: center;\"><strong><span class=\"wixui-rich-text__text\">Enriching<br \/><\/span><span class=\"wixui-rich-text__text\">Lives<\/span><\/strong><\/h2>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; 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custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;#49688b&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; custom_css_main_element=&#8221;top: -105px;||width: 86%;||margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"comp-m8f1s0p17__item1\" class=\"HcOXKn c9GqVL QxJLC3 lq2cno YQcXTT comp-m8f1s0p17 wixui-rich-text\" data-testid=\"richTextElement\">\n<h2 class=\"font_7 wixui-rich-text__text\" style=\"text-align: center;\"><strong><span class=\"wixui-rich-text__text\">Valued<br \/><\/span><span class=\"wixui-rich-text__text\">Employees<\/span><\/strong><\/h2>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 0.48% !important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_piller_unparalleled_cleanliness.avif&#8221; title_text=&#8221;core_piller_unparalleled_cleanliness&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;#49688b&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; custom_css_main_element=&#8221;top: -105px;||width: 86%;||margin: auto;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>Unparalleled<\/strong><br \/><strong>Cleanliness<\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; make_equal=&#8221;on&#8221; specialty=&#8221;on&#8221; custom_css_main_1=&#8221;width: 30% !important;||padding-left: 9%;||margin-top: auto;||margin-bottom: auto;&#8221; custom_css_main_2=&#8221;width: 64.5% !important;&#8221; admin_label=&#8221;Core Pilers Copy&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; inner_width=&#8221;100%&#8221; inner_max_width=&#8221;100%&#8221; inner_module_alignment=&#8221;center&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#49688b&#8221; header_font_size=&#8221;60px&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><strong>Our Core<br \/>Pillars<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"wixui-rich-text__text\">We were founded with a strong belief in the guiding principle of \u201cdo unto others as you would have them do unto you.\u201d To this day, those are words we live by. It is a credo that informs every decision. Our staff and leadership are dedicated to putting people first. We treat all of our residents with the respect, dignity, and compassion they deserve.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d0e5ef&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; custom_css_main_element=&#8221;margin-left: 7%;||margin-right: 5% !important;||width: 26.678% !important;&#8221; global_colors_info=&#8221;{}&#8221;][dipl_flipbox layout1_flip_style=&#8221;left&#8221; layout1_3d_depth=&#8221;off&#8221; front_title=&#8221;Compassionate Clinical Care&#8221; flipbox_min_height=&#8221;366px&#8221; front_content_align=&#8221;bottom&#8221; front_background_image=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_pillers_compensate_clinicle_care.avif&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; front_header_text_color=&#8221;#FFFFFF&#8221; front_header_font_size=&#8221;30px&#8221; back_general_settings_text_align=&#8221;left&#8221; back_body_font=&#8221;||||||||&#8221; back_button_alignment=&#8221;center&#8221; animation_style=&#8221;flip&#8221; custom_css_front_title_css=&#8221;padding: 30px 0px;||background-color: #49688B;||margin: 0px -30px;&#8221; custom_css_back_content_css=&#8221;line-height: 1em;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>No two people are alike, and our treatment and care plan for each resident is just as unique. Compassionate clinical care means your loved one will be cared for by highly trained nursing staff who provide patient-centered attention at all times. We understand there is a difference between managing one\u2019s care in a clinical versus a community setting and we are committed to developing a care plan that is right for each resident.<\/p>\n<p>[\/dipl_flipbox][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 5% !important;||width: 26.678% !important;&#8221; global_colors_info=&#8221;{}&#8221;][dipl_flipbox layout1_flip_style=&#8221;left&#8221; layout1_3d_depth=&#8221;off&#8221; front_title=&#8221;Nutritious Meals&#8221; flipbox_min_height=&#8221;366px&#8221; front_content_align=&#8221;bottom&#8221; front_background_image=&#8221;https:\/\/granburycarecenter.com\/wp-content\/uploads\/sites\/129\/2025\/06\/Dietary-Photo-1-1.jpg&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; front_header_text_color=&#8221;#FFFFFF&#8221; front_header_font_size=&#8221;30px&#8221; back_general_settings_text_align=&#8221;left&#8221; back_body_font=&#8221;||||||||&#8221; background_enable_image=&#8221;off&#8221; back_button_alignment=&#8221;center&#8221; animation_style=&#8221;flip&#8221; custom_css_front_title_css=&#8221;padding: 30px 80px;||background-color: #49688B;||margin: 0px -30px;&#8221; custom_css_back_content_css=&#8221;line-height: 1em;&#8221; border_color_all_front_box=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We recognize the importance of food and how it impacts the quality of life not only as sustenance but as a pleasurable and social activity as well. At our homes, you will find menus that feature regional favorites, made with the highest quality ingredients to provide meals that are nutritious and delicious. It\u2019s food our residents look forward to enjoying!<\/p>\n<p>[\/dipl_flipbox][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 5% !important;||width: 26.678% !important;&#8221; global_colors_info=&#8221;{}&#8221;][dipl_flipbox layout1_flip_style=&#8221;left&#8221; layout1_3d_depth=&#8221;off&#8221; front_title=&#8221;Enriching Lives&#8221; flipbox_min_height=&#8221;366px&#8221; front_content_align=&#8221;bottom&#8221; front_background_image=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_pillers_enriching_lives.avif&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; front_header_text_color=&#8221;#FFFFFF&#8221; front_header_font_size=&#8221;30px&#8221; back_general_settings_text_align=&#8221;left&#8221; back_body_font=&#8221;||||||||&#8221; back_button_alignment=&#8221;center&#8221; animation_style=&#8221;flip&#8221; custom_css_main_element=&#8221;margin-right: 5% !important;&#8221; custom_css_front_title_css=&#8221;padding: 30px 80px;||background-color: #49688B;||margin: 0px -30px;&#8221; custom_css_back_content_css=&#8221;line-height: 1em;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We are dedicated to providing the finest care possible to each of our residents. That means nurturing the body, mind and spirit. We achieve this through our imaginative and engaging life enrichment programs that are tailor-made to serve the individual needs and interests of residents in each of our facilities. It is our way of creating a healthy and happy community where residents not only live, but belong.<\/p>\n<p>[\/dipl_flipbox][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d0e5ef&#8221; custom_margin=&#8221;|||0px|false|false&#8221; custom_padding=&#8221;0px|140px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 0.48% !important;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 5% !important;&#8221; global_colors_info=&#8221;{}&#8221;][dipl_flipbox layout1_flip_style=&#8221;left&#8221; layout1_3d_depth=&#8221;off&#8221; front_title=&#8221;Valued Employees&#8221; flipbox_min_height=&#8221;420px&#8221; front_content_align=&#8221;bottom&#8221; front_background_image=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_pillers_valued_employess.avif&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; front_header_text_color=&#8221;#FFFFFF&#8221; front_header_font_size=&#8221;30px&#8221; back_general_settings_text_align=&#8221;left&#8221; back_body_font=&#8221;||||||||&#8221; back_button_alignment=&#8221;center&#8221; animation_style=&#8221;flip&#8221; custom_css_front_title_css=&#8221;padding: 30px 80px;||background-color: #49688B;||margin: 0px -30px;&#8221; custom_css_back_content_css=&#8221;line-height: 1em;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The heart of a healthcare worker is a little different from the rest. We have always known it and every day we experience it. Our team members are dedicated beyond comparison and every day, prioritize the health, well-being, and happiness of every person in their care. We work hard to make sure our team members know how much they are appreciated. From car giveaways\u2013yes, cars\u2013to generous compensation plans and frequent recognition, our healthcare staff understands we\u2019ve never taken their dedication for granted, and never will.<\/p>\n<p>[\/dipl_flipbox][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin-right: 5% !important;&#8221; global_colors_info=&#8221;{}&#8221;][dipl_flipbox layout1_flip_style=&#8221;left&#8221; layout1_3d_depth=&#8221;off&#8221; front_title=&#8221;Unparalleled Cleanliness&#8221; flipbox_min_height=&#8221;420px&#8221; front_content_align=&#8221;bottom&#8221; front_background_image=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/core_piller_unparalleled_cleanliness.avif&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; front_header_text_color=&#8221;#FFFFFF&#8221; front_header_font_size=&#8221;30px&#8221; back_general_settings_text_align=&#8221;left&#8221; back_body_font=&#8221;||||||||&#8221; back_button_alignment=&#8221;center&#8221; animation_style=&#8221;flip&#8221; custom_css_front_title_css=&#8221;padding: 30px 0px;||background-color: #49688B;||margin: 0px -30px;&#8221; custom_css_back_content_css=&#8221;line-height: 1em;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>There is nothing more important in today\u2019s world than the cleanliness of a nursing home. At every home, you will see our commitment to cleanliness isn\u2019t anything new. It is in our DNA. The White Glove Program begins with rigorous training and adherence to high standards that ensure a clean environment in every sense of the word. Our White Glove surveyors visit twice a year to provide training to our staff and ensure our high cleaning standards are maintained.<\/p>\n<p>[\/dipl_flipbox][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;MVIP&#8221; module_id=&#8221;broadcast-1795&#8243; _builder_version=&#8221;4.19.5&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; border_color_all=&#8221;#dee3e8&#8243; border_width_top=&#8221;1px&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#9CB588&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;100px||100px||true|false&#8221; custom_padding_tablet=&#8221;70px||0px||false|false&#8221; custom_padding_phone=&#8221;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/memtemplate.creativesolutionsinhealthcare.com\/wp-content\/uploads\/sites\/117\/2021\/02\/MViP-Web_main-white.png&#8221; title_text=&#8221;MViP-Web_main-white&#8221; align=&#8221;right&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;210px&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_image src=&#8221;https:\/\/mastertemplate.creativesolutionsinhealthcare.com\/wp-content\/uploads\/sites\/106\/2021\/10\/Health-e-Badge_white_white.svg&#8221; title_text=&#8221;Health-e-Badge_white_white&#8221; align=&#8221;right&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;200px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;35px&#8221; custom_padding=&#8221;|20%|||false|false&#8221; custom_padding_tablet=&#8221;|10%||10%|false|true&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>We take cleaning and disinfection seriously.<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;|20%|||false|false&#8221; custom_padding_tablet=&#8221;|10%||10%|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>To continue our high standard of clean and healthy, we have partnered with MasVida Health Care Solutions and their MViP Program.<\/h3>\n<p><span>As we all know the fight again germs has never been more important. This is why we educate and empower our staff to create the most robust infection prevention and cleaning processes. As a company, we have committed to only use sustainability and environmentally responsible products and partners (like MasVida) who share the same values.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Provider Partner Health Plans&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||18px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>We now partner with Provider Partner Health Plans<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; link_font=&#8221;|700|||on||||&#8221; ul_font_size=&#8221;16px&#8221; ul_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; text_orientation_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We are so excited to partner with PPHP to offer our long term residents additional benefits! You can learn more about this partnership by visiting the <a href=\"https:\/\/www.pphealthplan.com\" target=\"_blank\" rel=\"noopener\">PPHP website<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Connect With Our Skilled Nursing Team&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#576f8a&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; disabled=&#8221;on&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;35px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Connect With Our Skilled Nursing Team<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.9em&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Get peace of mind your loved one is in good hands. Fill out the form below and<br \/>one of our representatives will reach out shortly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-1413\"><form id=\"wpforms-form-1413\" class=\"wpforms-validate wpforms-form\" data-formid=\"1413\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/2810\" data-token=\"0fe8135c0905cede20b664cf286c4013\" 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class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" placeholder=\"Your Last Name\" required><label for=\"wpforms-1413-field_0-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Apellidos<\/label><\/div><\/div><\/div><div id=\"wpforms-1413-field_1-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half wpforms-first\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-1413-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1413-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"youremail@example.com\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1413-field_5-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-half\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1413-field_5\">Phone<\/label><input type=\"tel\" id=\"wpforms-1413-field_5\" class=\"wpforms-field-large wpforms-masked-input\" data-inputmask=\"&#039;mask&#039;: &#039;(999) 999-9999&#039;\" data-rule-us-phone-field=\"true\" data-inputmask-inputmode=\"tel\" name=\"wpforms[fields][5]\" placeholder=\"Your Phone Number\" aria-label=\"Phone\" ><\/div><div id=\"wpforms-1413-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1413-field_2\">Comment or Message <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-1413-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Please let us know how our team can best serve you.\" required><\/textarea><\/div><div id=\"wpforms-1413-field_6-container\" class=\"wpforms-field wpforms-field-captcha\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1413-field_6\">Captcha <span class=\"wpforms-required-label\">*<\/span><\/label>\t\t\t<div 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name=\"wpforms[fields][7]\" value=\"Buena Vida Nursing\"><\/div><div id=\"wpforms-1413-field_8-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"8\"><input type=\"hidden\" id=\"wpforms-1413-field_8\" name=\"wpforms[fields][8]\"><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1413\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/buenavidanursing.com\/es\/wp-json\/wp\/v2\/pages\/2810\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1413\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Connect With Team&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#49688b&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_id=&#8221;Connect-With-Us&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1550px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;4%||||false|false&#8221; custom_css_main_element=&#8221;padding-right: 10%;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;42px&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"font_2 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Next Steps:<br class=\"wixui-rich-text__text\" \/>Connect With our Team<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We know that each of our residents requires a unique plan to fit their needs. Your next step is to fill out our form or call our team directly at <strong>817.573.3726<\/strong>. Our team is available to speak with you about your loved one\u2019s needs and help you create a plan unique to you.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Get peace of mind your loved one is in good hands.<br \/>Fill out the form below and one of our representatives will reach out shortly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-1413\"><form id=\"wpforms-form-1413\" class=\"wpforms-validate wpforms-form\" 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id=\"wpforms-1413-field_7-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"7\"><input type=\"hidden\" id=\"wpforms-1413-field_7\" name=\"wpforms[fields][7]\" value=\"Buena Vida Nursing\"><\/div><div id=\"wpforms-1413-field_8-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"8\"><input type=\"hidden\" id=\"wpforms-1413-field_8\" name=\"wpforms[fields][8]\"><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1413\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/buenavidanursing.com\/es\/wp-json\/wp\/v2\/pages\/2810\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1413\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Customer care&#8221; module_id=&#8221;bc-1791&#8243; _builder_version=&#8221;4.19.5&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;170deg&#8221; background_color_gradient_stops=&#8221;#ffffff 1%|rgba(255,255,255,0.71) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_start_position=&#8221;1%&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0.71)&#8221; background_image=&#8221;https:\/\/memtemplate.creativesolutionsinhealthcare.com\/wp-content\/uploads\/sites\/117\/2021\/03\/Customer-Care-section-scaled-1.jpg&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;100px||0px||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||40px||false|false&#8221; background_last_edited=&#8221;on|desktop&#8221; background_color_gradient_stops_tablet=&#8221;#ffffff 1%|rgba(255,255,255,0.71) 100%&#8221; background_color_gradient_stops_phone=&#8221;#ffffff 1%|rgba(255,255,255,0.71) 100%&#8221; background_position_tablet=&#8221;center_right&#8221; background_position_phone=&#8221;center&#8221; disabled=&#8221;on&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;27px|0px|100px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; 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As a resident or family member, please feel free to contact our customer care line at any time to express concerns, offer advice, or seek assistance with a problem you may have. Your call can be anonymous, and all concerns are reviewed by our customer care team and followed-up on.<\/p>\n<h4>\u00a0<\/h4>\n<p>&nbsp;<\/p>\n<h4>\u00a0<\/h4>\n<h4><strong>866.391.6123<\/strong><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#9CB588&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;35px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;850px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;300px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;60px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Long-Term Care Ombudsman<\/h2>\n<p>A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.hhs.texas.gov\/sites\/default\/files\/documents\/providers\/communications\/2021\/letters\/pl2021-22.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Learn More&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#9CB588&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_color=&#8221;#FFFFFF&#8221; button_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||61px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover=&#8221;#9CB588&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;35px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;850px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;300px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||34px|||&#8221; custom_padding=&#8221;60px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Customer Care Line<\/h2>\n<p>Our skilled care team continually seeks ways to improve the quality of care we offer our residents. 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As a resident or family member, please feel free to contact our customer care line at any time to express concerns, offer advice, or seek assistance with a problem you may have. Your call can be anonymous, and all concerns are reviewed by our customer care team and followed-up on.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;866.391.6123&#8243; url_new_window=&#8221;on&#8221; button_text=&#8221;866.391.6123&#8243; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.19.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#9CB588&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_color=&#8221;#FFFFFF&#8221; button_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||61px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover=&#8221;#9CB588&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Customer Care&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d0e5ef&#8221; custom_padding=&#8221;1px||3px|||&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#576F8A&#8221; header_text_color=&#8221;#576F8A&#8221; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#576F8A&#8221; header_2_font_size=&#8221;35px&#8221; header_3_text_color=&#8221;#576F8A&#8221; header_4_text_color=&#8221;#576F8A&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;850px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;300px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;5px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Customer Care Line<\/h2>\n<p style=\"text-align: left;\"><span class=\"OYPEnA L7Ipcg\"> <\/span><span class=\"OYPEnA\">Our skilled care team continually seeks ways to improve the quality <\/span><span class=\"OYPEnA\">of care we offer our residents. As a resident or family member, <\/span><span class=\"OYPEnA\">please feel free to contact our customer care line at any time to <\/span><span class=\"OYPEnA\">express concerns, offer advice, or seek assistance with a problem <\/span><span class=\"OYPEnA\">you may have. Your call can be anonymous, and all concerns are <\/span><span class=\"OYPEnA\">reviewed by our customer care team and followed-up on.<\/span><\/p>\n<p style=\"text-align: left;\"><span class=\"OYPEnA\"><\/span><\/p>\n<h4 style=\"text-align: left;\"><span>866.391.6123<\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/granburycarecenter.com\/wp-content\/uploads\/sites\/129\/2025\/04\/wound_care.png&#8221; title_text=&#8221;wound_care&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Long Term Care Ombudsman&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px||2px|||&#8221; disabled=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/granburycarecenter.com\/wp-content\/uploads\/sites\/129\/2025\/04\/flip_orthopedic_rehab.png&#8221; title_text=&#8221;flip_orthopedic_rehab&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#576F8A&#8221; header_text_color=&#8221;#576F8A&#8221; header_2_font=&#8221;|800|||||||&#8221; header_2_text_color=&#8221;#576F8A&#8221; header_2_font_size=&#8221;35px&#8221; header_3_text_color=&#8221;#576F8A&#8221; header_4_text_color=&#8221;#576F8A&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;850px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;300px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||26px|||&#8221; custom_padding=&#8221;5px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Long Term Care Ombudsman<\/h2>\n<p style=\"text-align: left;\">A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.<\/p>\n<p style=\"text-align: left;\"><span class=\"OYPEnA\"><\/span><\/p>\n<h4 style=\"text-align: left;\">1-800-252-2412<\/h4>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.hhs.texas.gov\/sites\/default\/files\/documents\/providers\/communications\/2021\/letters\/pl2021-22.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Learn More&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.19.5&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#576F8A&#8221; button_border_color=&#8221;#FFFFFF&#8221; button_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||28px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover=&#8221;#9CB588&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Customer Care&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d0e5ef&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#49688b&#8221; header_font_size=&#8221;45px&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"OYPEnA\">Customer Care Line<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#545454&#8243; text_font_size=&#8221;22px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"OYPEnA\">Our skilled care team continually seeks ways to improve the quality <\/span><span class=\"OYPEnA\">of care we offer our residents. As a resident or family member, <\/span><span class=\"OYPEnA\">please feel free to contact our customer care line at any time to <\/span><span class=\"OYPEnA\">express concerns, offer advice, or seek assistance with a problem <\/span><span class=\"OYPEnA\">you may have. Your call can be anonymous, and all concerns are<\/span> <span class=\"OYPEnA\">reviewed by our customer care team and followed-up on.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span class=\"OYPEnA\">866.391.6123<\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/customer_care_line.png&#8221; title_text=&#8221;customer_care_line&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;width: 501.193px;||height: 333.92px;||transform: translate(0px) rotate(0deg);||margin-left: auto !important;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Customer Care Ombudsman&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;30px||30px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2026\/04\/image_customer_care_ombudsman.png&#8221; title_text=&#8221;image_customer_care_ombudsman&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; transform_rotate=&#8221;180deg|0deg|0deg&#8221; custom_margin=&#8221;|0px|||false|false&#8221; custom_css_main_element=&#8221;width: 501.193px;||height: 333.92px;||transform: translate(0px) rotate(0deg);&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;42px&#8221; custom_margin=&#8221;||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"OYPEnA\">Long-Term Care Ombudsman<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#545454&#8243; text_font_size=&#8221;22px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"AdBbhQ hGbcYA rLWGlw _7rUwsA\" lang=\"en\">\n<p class=\"cgHgbA nxe3IQ Xp24Nw PanoWQ\"><span class=\"OYPEnA\">A long-term care ombudsman helps residents of a nursing facility <\/span><span class=\"OYPEnA\">and residents of an assisted living facility resolve complaints. Help<\/span> <span class=\"OYPEnA\">provided by an ombudsman is confidential and free of charge. To <\/span><span class=\"OYPEnA\">speak with an ombudsman, a person may call the toll-free number .<\/span><\/p>\n<div class=\"cgHgbA nxe3IQ Xp24Nw\">\u00a0<\/div>\n<p class=\"cgHgbA nxe3IQ Xp24Nw\"><strong><span class=\"OYPEnA\">1-800-252-2412<\/span><\/strong><\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Facility Admission Policy&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f2f2f2&#8243; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Work Sans|700|||||||&#8221; text_text_color=&#8221;#666666&#8243; text_font_size=&#8221;16px&#8221; header_3_text_color=&#8221;#576F8A&#8221; header_3_font_size=&#8221;26px&#8221; header_3_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Facility Admission Policy<\/h3>\n<p>It is the policy to admit and to treat all residents without regard to race, color, sex, national origin, handicap or age in compliance with the 45 CFR Parts 80, 84 and 91 respectively. The same requirements for admission are applied to all patients whose needs are reasonable for the facility to meet, and residents are assigned within this care center without regard to race, color, sex, national origin, handicap or age. Each resident must be admitted to the facility on the recommendation of a licensed physician. It is the policy of the facility not to retain a resident who required services beyond those for which the facility is licensed or has the functional ability to provide. This determination is made by the facility admissions committee. There is no distinction in the eligibility for, or in the manner of providing any resident service provided by the care center or by others in or outside of the care center. The services of this care center are available without distinction to all residents and visitors regardless of race, color, sex, national origin, handicap or age. All persons and organizations having occasion either to refer residents for admission or to recommend to the care center are advised to do so without regard to the resident&#8217;s race, color, sex, national origin, handicap or age.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_module=&#8221;352&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#576f8a&#8221; text_font_size=&#8221;16px&#8221; link_text_color=&#8221;#576f8a&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/buenavidanursing.com\/about\/\">About Us<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"https:\/\/buenavidanursing.com\/admissions\/\">Admissions<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"https:\/\/buenavidanursing.com\/faq\/\">FAQ<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"https:\/\/buenavidanursing.com\/careers\/\">Careers<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"https:\/\/buenavidanursing.com\/contact\/\">Contact<\/a><\/p>\n<p>[\/et_pb_text][et_pb_social_media_follow _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;http:\/\/facebook.com\/buenavidanursing\/&#8221; icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#576f8a&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]facebook[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_image src=&#8221;https:\/\/buenavidanursing.com\/wp-content\/uploads\/sites\/144\/2021\/03\/Buena-Vida-Odessa.png&#8221; alt=&#8221;Buena Vida Odessa&#8221; title_text=&#8221;Buena Vida Odessa&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiaG9tZV91cmwiLCJzZXR0aW5ncyI6e319@&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;url&#8221; _module_preset=&#8221;default&#8221; max_width=&#8221;250px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#576f8a&#8221; text_font_size=&#8221;12px&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/buenavidanursing.com\/privacy-policy\/\">Privacy Policy<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"https:\/\/buenavidanursing.com\/terms-of-use\/\">Terms of Use<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#576f8a&#8221; text_font_size=&#8221;12px&#8221; link_text_color=&#8221;#576f8a&#8221; link_font_size=&#8221;10px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.teleosmarketing.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Site Design by Teleos Marketing<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About Us Who We AreAdministrator: Sylvia CasasAdmin_BuenaVidaOdessa@csnhc.com\u00a0 432-661-9928 Director of Nursing:\u00a0 Esmeralda LuevanosDON_BuenaVidaOdessa@csnhc.com\u00a0 Admissions:\u00a0 Andrea BacaMarketing_BuenaVidaOdessa@csnhc.com\u00a0 Our team of caregivers is dedicated, friendly, and deeply committed to providing compassionate, high-quality care for our residents. We aim to create a warm, welcoming environment that feels like home. 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